Shipping policy
About delivery dates and times
The estimated dispatch time is within 90 days after placing the order.
Books, postcards, and other merchandise will be dispatched within approximately 30 days.
*If you order multiple items, they will be shipped together based on the item with the latest estimated shipping date.
*We may not be able to accommodate orders placed during the New Year holidays, Golden Week, and Obon holidays.
Domestic shipping in Japan (common to Kuroneko Yamato and Japan Post)
The following shipping fees(in Tax) apply, except for products with free shipping.
| Region | Under 2kg | 2kg to under 5kg | 5kg to under 10kg | 10kg and above |
|---|---|---|---|---|
| Excluding Hokkaido & Okinawa | ¥1,000 | ¥2,000 | ¥3,000 | ¥4,000 |
| Hokkaido & Okinawa | ¥2,000 | ¥3,000 | ¥4,000 | ¥5,000 |
Books & Postcards Shipping: Flat rate of ¥500 nationwide
International Shipping
When shipping overseas, the price may vary depending on the country.
*Please check the checkout page for detailed shipping costs.
Standard Shipping (EMS)
| Region | Under 2kg | 2kg to under 5kg | 5kg to under 10kg | 10kg and above |
|---|---|---|---|---|
| Zone 1 (China, South Korea, Taiwan) | ¥3,400 | ¥6,400 | ¥10,600 | ¥14,600 |
| Zone 2 (Asia) | ¥4,550 | ¥8,150 | ¥13,350 | ¥18,350 |
| Zone 3 (Oceania, Canada, Mexico, Middle East, Europe) | ¥6,700 | ¥13,000 | ¥23,500 | ¥34,000 |
| Zone 4 (United States) | ¥7,900 | ¥15,100 | ¥27,100 | ¥39,100 |
| Zone 5 (Central & South America, Africa) | ¥8,100 | ¥17,100 | ¥29,700 | ¥41,700 |
Books & Postcards Shipping (International ePacket Light)
| Region | Shipping Fee (Books & Postcards) |
|---|---|
| Zone 1 (China, South Korea, Taiwan) | ¥1,990 |
| Zone 2 (Asia) | ¥1,820 |
| Zone 3 (Oceania, Canada, Mexico, Middle East, Europe) | ¥2,540 |
| Zone 4 (United States) | ¥3,070 |
| Zone 5 (Central & South America, Africa) | ¥3,140 |
About handling of personal information
Please check the matters regarding the handling of personal information in advance.